Contact Eagle Village Water Restoration

How do you keep water damage from spreading before help arrives?

Start by making the area safe, then cut off the water at the closest valve you can reach. You don't need to clean anything up before you call.

• Stay out of standing water that's touching outlets or extension cords, and keep kids and pets out of that room.
• For a single fixture, close the valve under the sink or behind the toilet. For anything you can't trace, close the main valve.
• Move rugs and electronics off the wet floor, and set squares of foil or plastic under furniture legs so the finish doesn't stain the carpet.
• The EPA's mold guide puts the drying window at 24 to 48 hours for water damaged areas and items, so the sooner the crew can start, the better your odds of keeping mold out.
• Check your own policy before you decide whether to file. The Indiana Department of Insurance claim tips explain what to do before an adjuster visits.

What will we ask when you call about water damage in Eagle Village?

Our team asks the same short set of questions on every call, because the answers decide which equipment goes on the truck.

• Where the water is coming from, and whether it's still running.
• If any of it came up through a toilet or floor drain, since that changes how the crew handles it.
• Whether water got into walls or ceilings, or just the floor.
• When it started, even if it's a guess.
• If any outlets or appliances are in the water.
• A good callback number, in case the call drops.
• Whether you've called your insurance company yet, and either answer is fine.

Answer what you can, and the crew will fill in the rest during the first visit.

What does the first visit look like?

They start where the water started, whether that's a supply line or a drain, and confirm it's stopped.

Next they map the wet area with moisture meters, because water travels under flooring and behind baseboards farther than it looks. Our crew takes the damage photos as they go and puts them into a photo report.

Our water restoration manager is IICRC certified. The IICRC publishes the S500 standard for water damage restoration and the S520 standard for mold remediation.

Before any tear out, the crew walks you through what they found, room by room, so you can decide with your insurance company how you want to move forward.

After extraction, drying equipment runs until the moisture readings say the job is done, with the crew checking in between.

How does the age of Eagle Village homes change a water call?

Any detail about the house helps, from its age to where the water heater sits. The age of your house and what it sits on decide where the crew looks first, so mention both when you call. Share what you know about the house on the call, even if it's a rough guess.

What parts of Eagle Village and nearby towns do we cover?

Calls from anywhere in Eagle Village come to the same number.

If you're just outside Eagle Village, in Williams Glen, Pheasants Run, Holliday Farms, Sawgrass, Crooked Stick, Brookstone, Asherwood and Saddle Creek, this is still the number to call. If you're not sure your street is in range, call and ask, and the person who answers will tell you whether a crew can get to you. For details on the work itself, see our page on water damage restoration.

What do callers in Eagle Village want to know first?

Which company stands behind this page?

This page is powered by Indy Roof & Restoration, the company Aaron Christy started in 2018. Its BBB profile shows an A+ rating and accreditation since 2019.

The Indiana Chamber's 2025 Best Places to Work list included it in the small companies group. Aaron talked about water restoration and protecting your home as a guest on FOX59's Indy Now in January 2026. The company has also appeared on WISH-TV's Life.Style.Live to talk about its community work, including its yearly back to school backpack giveaway. Call the number on this page any time to reach the team.